1. Introduction

Grand Log ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use the Grand Log application and website (collectively, the "Service").

2. Information We Collect

We collect information you provide directly to us and information generated through your use of the Service:

Account information: Name, email address, and password when you create an account.
Usage data: Episodes logged, series tracked, watching progress, streaks, and statistics you generate within the app.
Social data: Friend connections, activity shared with friends, and interactions within the platform.
Device information: Device type, operating system, and app version for diagnostic and analytics purposes.
Log data: IP address, browser type, pages visited, and timestamps when you access the Service.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Service.
Personalise your experience and deliver your stats, streaks, and recommendations.
Enable social features such as friend activity and leaderboards.
Send transactional emails (e.g. password reset, notifications you opt into).
Monitor usage and detect fraudulent or abusive behaviour.
Comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating the Service (e.g. cloud hosting, analytics, email delivery), subject to confidentiality obligations. We may also disclose information where required by law or to protect the safety and rights of our users.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at the address below. Some data may be retained for legal or fraud-prevention purposes after account deletion.

6. Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

The Service is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Your Rights

Depending on your location, you may have rights under applicable privacy law, including the right to:

Access a copy of the personal information we hold about you.
Correct inaccurate personal information.
Request deletion of your personal information.
Object to or restrict certain processing of your data.
Data portability where applicable.

To exercise any of these rights, contact us at privacy@grandlog.app.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@grandlog.app.